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Understanding Permission Levels

User Permission Levels on Domovita

Domovita has different user groups with varying levels of access. Understanding these helps you know what you can do on the platform.

User Groups

1. Property Users (Basic Level)

  • Private sellers and landlords

  • Buyers and tenants searching for properties

  • Can submit ONE property listing (subject to moderation)

  • Can save properties to favourites

  • Can send enquiries to agents

  • Limitation: Properties require moderation before going live

2. Estate Agents (Approved Agent Account)

  • Estate agents and letting agents whose application has been approved

  • Everything Property Users can do, PLUS:

  • Submit property listings (unlimited and free)

  • Properties are auto-published (no moderation delay)

  • Contact details shown on listings (visitors click to reveal your email and phone)

  • Can use bulk operations (publish/unpublish multiple listings)

  • Access to property feed import and API

  • Can manage a branch with team members

3. Branch Roles (Within Estate Agents Group)

Once you're an estate agent, you have one of three roles within your branch:

| Role | Can Do |

| Admin | Full control: invite/remove members, promote/demote roles, manage the branch account, generate/regenerate/revoke API keys, configure FTP/SFTP connections |

| Manager | Invite negotiators, remove negotiators, list properties, view feed status - cannot manage the branch account or feed connections (API key generation, regeneration and revocation are admin-only) |

| Negotiator | List properties under branch, handle enquiries - cannot invite or remove team members, cannot access API or feed settings |

What You Can't See or Edit

  • Agent Isolation: You can only see and edit your own branch's listings - never another agency's properties

  • User Privacy: You can't access private seller/buyer accounts or their messages

  • Backend Access: Estate agents don't have access to /administrator (only Moderators and Super Users)

Permission Summary Table

| Action | Property Users | Estate Agents |

| Submit properties | 1 property (moderated) | Unlimited, free (auto-published) |

| Save favourites | ✓ | ✓ |

| Send enquiries | ✓ | ✓ |

| Bulk operations | ✗ | ✓ |

| Contact details | ✗ (enquiry form) | ✓ (shown on listings, click to reveal) |

| Property feeds/API | ✗ | ✓ |

| Team management | ✗ | ✓ |

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