How the Invite System Works

Branch Invite System

Detailed guide on how the invite system works for both inviters and invitees.

For Branch Admins and Managers

Sending an Invite

1. Navigate to Branch Management
2. Scroll to "Invite Team Member" section
3. Enter email address
4. Select role:
   • Admins can choose: Admin, Manager, or Negotiator
   • Managers can only choose: Negotiator
5. Click "Send Invite"

What the Invitee Receives

An email with:

• Your branch name and company details
• The role they're being invited as
• A unique invite link (valid for 30 days)
• Instructions on how to accept

For Invitees (New Team Members)

Receiving an Invite

You'll get an email from Domovita with subject "Invitation to Join [Branch Name]"

Accepting the Invite

If you already have a Domovita account:

1. Click the invite link in the email
2. Log in if prompted
3. Review the branch details on the invite page
4. Click "Accept Invitation"
5. You're instantly added to the branch and upgraded to Estate Agent

If you don't have an account yet:

1. Click the invite link
2. You'll see the invite details and options to "Register" or "Login"
3. Click "Register" and create your account
4. After registration, the system remembers your invite
5. Click "Accept Invitation" to join the branch
6. You're now part of the team with Estate Agent privileges

What Happens After Accepting

• You're added to the "Estate Agents" Joomla user group
• You can submit properties under the branch
• Your listings count towards the branch's quota
• You can access branch features based on your role
• The person who invited you will see you in their team list

Invite Link Security

• Each invite has a unique token
• Tokens expire after 30 days
• One-time use only (cannot be reused after acceptance)
• If you click an expired link, you'll see an error message

Troubleshooting

"Invite link is invalid or has expired"

• The link is older than 30 days
• Someone already accepted this invite
• The invite was cancelled
• Solution: Ask the person who invited you to send a new invite

"Already a member of another branch"

• You can only be in one branch at a time
• Leave your current branch first, or use a different email address

Not receiving the invite email

• Check your spam/junk folder
• Check the email address is correct
• Contact your branch admin to resend